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Contact us

Please contact us using the form below if you have any enquiries about the Accu-Chek portfolio of products.

Please email us at burgesshill.accu-chekonline@roche.com call us with any questions you may have regarding our range of Accu-Chek blood glucose meter systems or finger prickers.

UK: 0800 701 000*
Ireland: 1 800 709 600*

Opening hours: Monday to Friday 8am-6pm excluding bank holidays.

Note: To improve the quality of your service, calls received or made by Roche Diabetes Care Limited may be recorded. *Some mobile operators may charge for calls to this number.

Please email us at burgesshill.accu-chektelesalesteam@roche.com call us with any questions you may have regarding our range of Accu-Chek blood glucose meter systems or finger prickers.

UK: 0800 0407221*
Ireland: 1800 931078*

Opening hours: Monday – Friday 8.30am – 5.30pm (excluding bank holidays)

Note: To improve the quality of your service, calls received or made by Roche Diabetes Care Limited may be recorded. *Some mobile operators may charge for calls to this number.

Please email us at burgesshill.insulinpumps@roche.com or give us a call for help with any questions you may have regarding an Accu-Chek insulin pump or infusion set:

UK: 0800 731 22 91
Ireland: 1 800 882 351

Accu-Chek Pump Careline working hours 8am - 6pm Monday to Friday.

Technical Support & Emergency Calls 24/7, 365 days, UK and ROI:

  • During office hours, a team of Technical Specialists is on call to answer any technical queries regarding insulin pump and associated products.
  • During out of office hours, emergency technical calls are answered.